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Dottie Chalmers Cutter Represents Family Businesses at Mainebiz Small Business Forum
Team Chalmers
By Nina Cutter
August 14, 2024 2 minute read
On August 7th, Dottie Chalmers Cutter, 4th generation owner of Chalmers Insurance, took part as a panelist at the Mainebiz Small Business Forum. Dottie brought a thoughtful, practical approach to the discussion, sharing insights that come from years of leading a family-owned business.

The forum also featured an impressive lineup of panelists, including Ben Davis, Co-founder of OpBox; Matthew O'Malia, Co-Founder & VP of TimberHP; and Matt McGrath, CEO of Systems Engineering. The discussion was moderated by Diane L. Sturgeon, District Director at the U.S. Small Business Administration’s Maine District Office.

During the panel, Dottie spoke about the importance of getting to know your team. She shared her journey as a leader, and spoke about the impact that "humble inquiry" has had on her leadership style and success. Simply taking the time to understand and connect with the people you work with makes a huge difference. In her words, "If you show that curiosity as a servant leader, that's going to earn you so much goodwill and trust with your employees."

We appreciate Mainebiz for organizing this event and for bringing together a diverse group of business leaders. Dottie’s participation was a reminder of the value that family-owned businesses contribute to the broader Maine business community.

For those who attended the forum, thank you for being part of the conversation!

All photos in this post were taken by MaineBiz.

 

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"Chalmers Insurance is staffed with local people. These are people I see at the grocery store and know by name. I place complete trust in these neighbors to look out for my best interests with Chalmers insurance products or services."
- Tim P.
"The customer service Chalmers provides is outstanding. Imagine calling an insurance agency and feeling better than before you called. I'll never switch."
- Melissa E.
"Your agency takes good care of us with your dedication, love, and care."
- Customer since 2007
"Chalmers Insurance has always had our backs. They are respectful and so pleasant to work with. We are so thankful for having them in our lives!"
- Angelo C.
"Chalmers is always so helpful and always accommodates our requests with professionalism and humor! "
- Robert H.
"The Chalmers Group was super friendly, energetic and somehow made me feel happy about purchasing insurance, something I thought I would never say in my life. They were kind, honest, and more than you could wish for while shopping for something as mundane as insurance. Six out of five stars. "
- Jordan P.
"Chalmers was excellent throughout the process. They improved our coverage and ultimately reduced our premium. My agent communicated where there were differences and prepared a nice comparison of coverage. I was happy to place our coverage with Chalmers. "
- Susan A.
"Chalmers was quick to help me with a problem; my agent was knowledgeable and super supportive. I appreciate the professionalism and sense of humor. Overall, it was a wonderful experience. "
- Jan H.
"Chalmers walked me through everything in detail. They were fast to respond, friendly and knowledgeable."
- Sean G.
"My Chalmers agent was very helpful, knowledgeable, and patient with the process. To sum it up, the only thing better than my Chalmers agent would be two of her. "
- Richard S.
"Chalmers made it super simple and I had coverage before my lunch break was over. I was very satisfied. "
- Geoffrey P.
"My Chalmers agent answered all of my questions, explained insurance jargon to me, and was polite and knowledgeable. "
- Jennifer T.
"I appreciate how friendly the Chalmers Group is when I talk to them. They always have a positive attitude. "
- Amanda H.
"Always available and always kind. Chalmers works to find solutions."
- Elaine C.
"I appreciate being able to talk to an actual person who is both knowledgeable and helpful."
- Duke M.
"Helpful, knowledgeable staff that truly cares and takes the time to make a personal connection!"
- Aaron C.
"My interactions with Chalmers have always been flawless: quick, informative, highly professional. Having my home insured with Chalmers makes me feel good!"
- Client since 2016